Privacy Policy

Tilb Fractional Advisory (ABN 50 267 997 184) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy applies to information collected through this website and through our direct communications with you. By using this website, you agree to the handling of your personal information as described here.

Contact form. When you contact us through this website, we collect the name, email address and message you provide, so that we can respond to your enquiry.

Website analytics. We use analytics tools that collect information about how visitors use this site, such as pages visited, time spent on the site, approximate location (derived from IP address), browser type and the referring website. This information is used in aggregate form to understand and improve the site. Where possible, analytics data is collected without directly identifying you.

Email list. If you choose to subscribe, we collect your name and email address so that we can send you updates and news from Tilb. You provide this information voluntarily, and you can unsubscribe at any time.

We do not collect sensitive information (such as health, racial or political information) through this website.

We use personal information to respond to enquiries, provide our services, send email updates you have subscribed to, and understand how the website is used so we can improve it.

We will only use your personal information for the purposes outlined in this policy, or for a related purpose you would reasonably expect, unless we obtain your consent or are required or permitted by law to use it otherwise.

We do not sell your personal information, and we do not use it for third-party advertising.

Every email we send includes a one-click unsubscribe link. If you unsubscribe, we will remove you from our email list promptly and will not send further marketing emails, unless you ask us to.

Our emails may tell us whether they have been opened or whether links have been clicked, so we can understand which content is useful. You can always unsubscribe to stop this.

We take care to keep your personal information within our control. However, some of the service providers we use - including website hosting, email delivery and analytics providers - may store or process data outside Australia, including in the United States.

Where personal information is transferred overseas, we take reasonable steps to ensure those providers handle it in accordance with this policy and the Australian Privacy Principles.

We may also disclose personal information where required or authorised by law, for example in response to a court order or regulatory request.

We hold personal information electronically and take reasonable steps to protect it from misuse, interference, unauthorised access and disclosure. These steps include access controls, encryption in transit, and limiting the information we collect to what we need.

We keep personal information only for as long as necessary for the purposes described in this policy, or as required by law, after which it is securely deleted or de-identified.

This website uses cookies and similar technologies for essential site functionality and for analytics. You can control or delete cookies through your browser settings; doing so may affect how parts of the site work.

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us at anna@tilb.com.au. We will respond within a reasonable time.

If you have a concern about how we have handled your personal information, please contact us first so we can resolve it. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.

We may update this policy from time to time to reflect changes in our practices or the law. The current version will always be available on this page, and the date below will show when it was last updated.